Consignment FAQ

"What days and times will you take my consignment?"
Tuesday-Saturday 10-6 PM... note we are open for shopping Tuesday/Thursday's until 7 PM. (NOTE OUR UPDATED HOURS ON THE HOME PAGE DUE TO COVID-19)

"When should I bring in what I have? I know it's summer but I have a great winter jacket!"
Sadly, we do not have any extra space to be able to store clothes that are not in season. We take your clothing items for consignment on a seasonal basis.  

Spring ... January-April (Think layers and bright colors!)
Summer ... April-July ( (Shorts, tanks, swimwear and sandals. Don't forget the beach bags and sunglasses!)
Fall ... August-October (Jeans, light jackets, layering pieces and darker colors)
Winter ... October-December (Sweaters, warm coats, scarves, hats and gloves, winter boots)

"How do you know my item is something you can sell?"
We have experienced and knowledgeable staff that know what may and may not sell taking into account current styles and quality brands. We ask that items be in style and less than 2 years old. Exceptions may be made on a case-by-case basis for special and/or classic pieces, upon our discretion. 

Clothing must look new/very gently used, without wear, holes, stains, or odor.  
Handbags & Accessories must have minimal wear, no missing hardware, or staining.
Shoes must have minimal wear without toe marks or damaged heels.

Keep in mind, we do not keep any boxes of any kind (including shoe boxes), garment covers, receipts, and hangers that are brought in with your consignment items. 

"What brands do you take? What brands do you not take?"
Some of our favorite brands for clothing include:
Chico's, Talbots, Coldwater Creek, J. Jill, Jones New York, INC, Tribal, Calvin Klein, Boden, CABI, J.Crew, Banana Republic, LOFT, Ann Taylor, Anthropolgie brands, We the Free, Free People, Lucky Brand, Eileen Fisher, St.John, Lafayette 148, Tory Burch, Lululemon, Fabletics, Athleta, Prana, Patagonia, The North Face, Merrell, Coach, Dooney & Burke, Fossil, Kate Spade, Michael Kors

Brands we do not take include:
Walmart Brands (No Boundaries, George, High Sierra, White Stag, Faded Glory, Jordache, Danskin Now, Simply Basic
Payless Brands (Predictions, Fioni, Highlights, Bogo, Montego Bay Club, American Eagle, Airwalk, Deflex Comfort, Dexter)
Target Brands (Xhileration, Merona, Mossimo, Cherokee)
Fred Meyer Brands (Gloria Vanderbelt, Great Northwest, Bongo)
Old Navy Brand

Unless items have brand new tags still attached to them. 

"How many items can I bring in? Will you be able to go through my items quickly?"
You may present up to 20 hanging items (clothing) each time you consign. This does not include handbags, shoes, accessories, or jewelry. If you have a large quantity to consign, please call the store to set up a time & day that we can accommodate a large intake.

Clothing must be "rack ready" and on individual hangers you DO NOT need returned. 
Wire, plastic, wood, or velvet are all acceptable!
Dry cleaning/pressing is not necessary, however, wrinkles and creases will not be accepted.
Please make sure all pockets of items are empty!

"Do you only take women's clothing?"
Yes, we do not consign children's, men's, or wedding gowns. 

"OK. I'm here. Now what?"
Please allow 15 minutes each time you consign.
Drop your items off in our consignment area located in the back of the shop. We will review the consignment contract with you when you arrive!
Shop while we look through your items.
Stop back and pick up any no-thank you's.
Easy as that!

"How do you determine pricing?"
We use the industry standard for pricing (approximately 1/3 of the retail price for clothing) and our years of market experience. Our goals are the same: to get the most the market will bear for your piece(s), yet still sell your items within the 60 day consignment period.

"Will the items I consign be subject to price reduction?"
Yes, we do 2 price reductions during your 60 day consignment period -- in every effort to sell your items. And, from time to time, we use sales and coupons to drive traffic in for your items.

"How do I know that items have sold and what my earnings are?"
Our on-line look up allows you to see sold items and your earnings at anytime. You can also call us in store during business hours to check your account at any time. All earnings are available for pick up or you can use your earnings towards merchandise. Let us know if you need a check mailed.

"What happens if one of my items do not sell?"
Most consignors like for us to donate their items to a worthy cause at expiration. Ask us if you would like us to print a tax deductible form and inventory list with pricing for your taxes. Or, you can call us prior to your expiration date (~60 days after we process your items) and let us know that you would like to pick up any unsold items after your consignment period. 

It is up to you to call us, (360) 253-9053, in advance to schedule a pick up of any unsold items. Please allow at least 48 hours for pick up...we never know how busy our store will be. We pull your merchandise and prepare them for you the night before you come in so your items have as much selling time as possible!

After 2 weeks, we need to make room for new merchandise, any abandoned items are donated to a worthy cause.